Multicultural Health Services and Cancer Services Forum 2022

The Multicultural Health Services and Cancer Services Forum was hosted by the Cancer Institute NSW on Thursday 27th October at the Pullman Hyde Park, Sydney.

Multicultural Health Services and Cancer Services Forum 2022

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The Multicultural Health Services and Cancer Services Forum program is available here.

Cancer Institute NSW's Cancer Multilingual Resource Directory is also available.

A group of conference attendees pose for a picture

Session 1: Forum opening

Introduction with Master of Ceremonies: Amani Haydar Watch presentation
Welcome to Country: Uncle John Dickson Watch presentation
Opening address: Professor Tracey O’Brien, Chief Cancer Officer, NSW and Chief Executive, Cancer Institute NSW Watch presentation
Telling it like it is: A Consumer Testimonial—Mrs Nyan Thit Tieu, Founder, Chair & Facilitator, Sisters’ Cancer Support Group Inc. Watch presentation

Session 2: Delivering change—a rapid-fire showcase of innovative multicultural projects 

Presentation 1: Walking the journey together: Breast Cancer Concierge Program for CALD women—Su Kim and Traci Cook, Sydney Local Health District (LHD) Watch presentation Presentation deck
Presentation 2: Multicultural Access Project to support culturally responsive service delivery and add positive impact to patient journey for Culturally and Linguistically Diverse (CALD) consumers and carers at the Nepean Cancer Care Centre —Vinita Singh and Louise Maher, Nepean Blue Mountains LHD Watch presentation Presentation deck
Presentation 3: Lost in Translation Project—Ashley Young and Kellie Goldsworthy, Hunter New England LHD and Calvary Mater Newcastle Watch presentation Presentation deck
Presentation 4: Insights—developing a culturally appropriate education program for patients with cancer & their carers — Yvonne Santalucia, South Western Sydney LHD Watch presentation Presentation deck
Presentation 5: Nourishing our CALD Head & Neck and Upper GI Cancer Patients — Heidi Roland Kenn, Northern Sydney LHD Watch presentation Presentation deck

Session 3: Patient Reported Measures (PRMs) 

Presentation 1: Patient Reported Measures for patients from CALD backgrounds — Karina McCarthy, A/Program Lead, Patient Experience, Cancer Institute NSW Watch presentation Presentation deck
Presentation 2: Implementation of Patient Reported Measures in Arabic and Vietnamese, supported by culturally congruent coordination — Sandy Avery, South Western Sydney LHD Watch presentation Presentation deck
Discussion with presenters Watch discussion  

Session 4: Workshopping—culturally responsive and safe care in cancer services

Setting the Scene: Lisa Woodland, Director, NSW Multicultural Health Communication Service, Priority Populations and Health Promotion, South Eastern Sydney LHD Watch presentation Presentation deck
Round-table discussions Read summary  

Session 5: Discussion—defining your evidence needs and understanding data

Setting the Scene: Shelley Rushton, Director, Cancer Services and Information, Cancer Institute NSW and Richard Walton, Manager, Cancer Information and Analysis/Biostatistician, Cancer Institute NSW Watch Presentation Shelley Rushton presentation deck

Richard Walton presentation deck
Brainstorming and Q&A Read Summary  

A group of conference attendees pose for a picture

Session 6: Optional afternoon session

Moderator: Dr Cynthia Lean, Cancer System Enablers Manager, Cancer Services and Information, Cancer Institute NSW

Presentation 1: Exploring safety in cancer care for CALD communities – Associate Professor Reema Harrison Watch presentation Presentation deck
Presentation 2: Patient Information and Canrefer — Jennifer Cater, health content author, Cancer Institute NSW and Marie Brand, team lead, Health Literacy and Patient Information, Cancer Services and Information, Cancer Institute NSW Watch presentation Presentation deck
Presentation 3: Partnering with CALD communities to deliver culturally responsive healthcare: Insights from pain management research — Dr Bernadette Brady, Physiotherapy Department & Department of Pain Medicine, Liverpool Hospital, South Western Sydney LHD Watch presentation  
Session 6: Q and A panel - Multicultural Health Services and Cancer Services Forum Afternoon Session Q & A Watch panel discussion