Getting started

getting started on computerCollaboration and planning are key to successful implementation of quality improvement activities. Before you begin working through this toolkit, it’s important to complete the following steps:

Nominate your team
work plans
Familiarise yourself with the work plans
Use the readiness tool
Complete the surveys

Nominate your team

Sustainable change requires an engaged team. It is important that, before you begin, your practice establishes a cancer screening quality improvement ‘micro-team’. Their role will be to:

  • undertake the implementation of quality improvement activities
  • champion cancer screening quality improvement across the practice team.

Ideally, this team will include the following practice staff:

Practice manager /Senior administrator
Practice manager /Senior administrator
This person will  be the toolkit lead and oversee the system improvement work.
The GP’s role is to provide clinical advice and to act as a clinical champion for cancer screening quality improvement.
Practice nurse
Nurse’s play an important role in data cleaning and supporting improvements in patient education and counselling.
Reception staff
Reception staff
The reception team play an important role in reminder systems and cancer screening awareness raising.


If it’s not possible for your practice to include all of these staff, at a minimum, you need to have a practice manager/senior administrator and a GP to lead and champion the work.

Familiarise yourself with the work plans

At the start of each module in this toolkit, you will find a ‘Work plan template’. 

Completing the work plan will help you to:

  • understand what work needs to be undertaken
  • set your goals
  • create shared accountability
  • keep on track.

Before you begin work on the toolkit, your quality improvement team should decide when and how you will:

  • get together to complete each module’s work plan (it is best to complete each module’s work plan just before you begin work on that module)
  • review progress against the work plans
  • report progress back to the whole practice team (and your patients, where appropriate).

Use the cancer screening quality improvement readiness tool

The work plans at the start of Modules 2 to 5 step you through strategies for overcoming the common problems that limit patient participation in cancer screening.

Given each practice is unique, your team might like to carry out additional problem analysis to identify areas for improvement for your practice.

The 'Cancer screening quality improvement readiness tool'; was adapted from a tool developed by the Hunter New England and Central Coast Primary Health Network. It is easy to use and will help your practice team to identify areas for improvement.

Using the tool in conjunction with reading through (and reflecting on) 'Common challenges and what works' is a simple way for your team to undertake a problem analysis.

Complete the surveys

It is important that your team completes the pre and post surveys provided before you begin the toolkit, and on completion of the toolkit.

These surveys:

  • allow you to provide feedback about the toolkit
  • monitor the effectiveness of the toolkit
  • support accreditation and continuing professional development (CPD) processes (speak to your primary health network for more information).