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Module 3: Connect

Woman connecting on mobile device

Connecting with patients through provision of cancer screening reminders is an important preventative activity.

  • Patients who are reminded by their GP are more likely to screen.1
  • The RACGP’s Putting prevention into practice lists organisational change and targeted reminders systems as the two most effective implementation strategies for improving preventative care in general practice (p.42).2

Module 3 provides an example of a cancer screening workflow that systematises:

Steps 2 to 8 of Module 3 provide helpful information that supports implementation of the workflow, including:

  • simple organisational changes that your practice can make to ensure your cancer screening recall and reminder systems are effective and sustainable
  • patient communication templates and software instructions.
Success in practice:

Success in practice:

β€œIn recent weeks, we have had three women diagnosed with breast cancer after being actively reminded to attend BreastScreen NSW by our practice. All of these women admitted that, if not prompted, they are not sure they would have booked for screening, and who knows what the outcome would have been. Now they are all receiving treatment and have a good prognosis. They are so appreciative of that simple phone call we made. This makes what we are doing feel so worthwhile.” 3

– Practice nurse, AB Surgery, West Kempsey